Part-Time Sales Assistant – Electrical, Tools & Hardware

The role

HORNBACH is looking for a part-time sales assistant for Electrical, Tools and Hardware. You choose your working hours and help customers select products such as hammers, recessed spotlights and sliding-door systems. You advise customers, keep the department well presented and work with colleagues so customers can start their projects. There are no targets; you learn practical skills that are useful to you.

Requirements

• You are available for up to 16 hours per week and choose how many hours you want to work.
• You enjoy learning everything about the assortment and are a confident communicator.
• You are practical and willing to work evenings and/or weekends.
• You must be 16 years or older because the stores have substantial forklift traffic and a sawmill.

What HORNBACH offers

• An all-in gross hourly wage for a part-time employee between € 9,38 and € 20,24, including holiday allowance and holiday days.
• Sunday work is paid at 200%.
• A bonus every quarter if HORNBACH achieves a good result.
• An 8-month contract for a fixed number of hours per week, with the intention to continue afterwards.
• Travel compensation from 10 kilometres one way: second-class public transport costs or €0,23 per kilometre by car, up to 40 kilometres per day.
• Development opportunities through vocational courses and training.
• A pension scheme in which HORNBACH pays 2/3e of the premium and the employee pays the rest.
• A freshly prepared meal from the chef.

About HORNBACH

HORNBACH is an international DIY retail chain with project stores and garden centres. It is a German family business with more than 25.000 employees in Europe. It has operated in the Netherlands since 1997, with eighteen project stores, one HORNBACH Vloeren store, a Customer Service Centre and a Service Office, where 4.000 employees work in total. It serves private customers and professionals who want to build, renovate and do DIY work.

Its five core values are the lowest-price guarantee, expert advice, extensive service, an assortment of 120.000 articles and large stocks so customers do not miss out. The work calls for people who know their trade, take initiative and enjoy collaborating.

Development and working hours

From a sales role, employees can develop within their own role, move into positions such as Team Leader or Store Manager, or move to another sales department. HORNBACH offers training and courses, including a DIY vocational course, sales-conversation training and a Team Leader course.

Working hours are flexible; the schedule is agreed together and provided four weeks in advance. HORNBACH is open Monday to Friday from 07.00 to 21.00. On Saturday most stores are open from 8:00 to 18:00, except Alblasserdam, which is open from 8:00 to 20:00. On Sunday most stores are open from 10.00 to 17.00. Nieuwerkerk aan den IJssel, Groningen, Apeldoorn, Enschede and Nijmegen are open from 12:00 to 17:00, while Alblasserdam is closed.

How the role differs

The sales assistant supports customers with complete projects, such as a new bathroom, garden renovation or self-built cabinet, by thinking along, advising and helping them choose the right materials.

Application process

Send your application. The first interview covers work experience and motivation, and candidates can ask questions about the role, colleagues or salary. A second interview may be held depending on the role and covers working at HORNBACH, the job content, team composition and the candidate's interests and ambitions. If successful, HORNBACH makes an offer; after agreement, it sends the contract and agrees the precise start date.

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