Sales Assistant - Electrical

Sales Assistant - Electrical at HORNBACH

You advise customers so their projects can succeed. In HORNBACH's large-format stores, you help customers navigate a broad range, from switchgear and intercoms to ground spotlights and smart-home solutions.

Your tasks

• Advise customers about the assortment.
• Help customers find the right products.
• Discuss additional services, such as installation by HORNBACH's partners.
• Order special or made-to-measure products through the Onlineshop.
• Keep your department tidy and the shelves stocked.

Existing trade knowledge is welcome. If you do not have it yet, HORNBACH will train you. A hands-on attitude matters. The work is varied, with continuous learning from colleagues, supplier training and vocational education. Development opportunities are available.

What you bring

• 1 year of experience in a comparable role.
• Retail or DIY-store experience is an advantage.
• Knowledge of electrical systems, or enthusiasm to learn about them.
• Interest in learning the complete assortment.
• Good communication skills.
• A hands-on attitude and willingness to work evenings and/or weekends.

What HORNBACH offers

• A gross salary of € 2.114,- to € 2.959,- (scale 5) per month, based on 38 hours, depending on relevant experience and age. This salary applies from age 20. For younger employees, the applicable youth wage applies; its amount is not provided.
• An extensive training programme to become an electrical specialist.
• An 8-month contract for a fixed number of hours per week. HORNBACH says it intends to continue the employment afterwards.
• 24 days per year for holidays.
• A quarterly bonus if HORNBACH achieves a good result.
• Travel reimbursement from 10 kilometres for a one-way journey: public-transport costs in 2e class, or €0,23 per kilometre by car, up to a maximum of 40 kilometres per day.
• An extensive induction period, followed by attention to your development through vocational training and courses.
• A pension scheme in which HORNBACH pays 2/3e of the premium and you pay the remainder.
• A free meal when you work in the evening.
• A place within HORNBACH's growing community of hands-on people.

Location and application

The city and province are not provided. The source does not provide an application URL; it asks interested candidates to submit an application.

About HORNBACH

HORNBACH is an international chain of project DIY stores with garden centres. It is a German family business with more than 25.000 employees in Europe. Since 1997, HORNBACH has operated in the Netherlands with eighteen project DIY stores, one HORNBACH Flooring location, a Customer Service Centre and a Service Office, employing 4.000 people in total. It serves private customers and professionals who want to build, renovate and do DIY projects.

The basis of its success is five core values: the lowest-price guarantee, expert advice, extensive service, an assortment of 120.000 articles and large stocks so customers do not miss out.

Frequently asked questions

Can I progress from a sales role?

Yes. You can develop within your own role and progress, for example to Team Leader or Store Manager. You can also move to another sales department. Training and education include the DIY vocational programme, sales-conversation training and Team Leader training.

What are the working hours?

Working hours are flexible. The schedule is made together and provided four weeks in advance. HORNBACH is open Monday through Friday from 07.00 to 21.00. On Saturday, most stores are open from 8:00 - 18:00, except Alblasserdam, which is open from 8:00 - 20:00. On Sunday, most stores are open from 10.00 to 17.00. Nieuwerkerk aan den IJssel, Groningen, Apeldoorn, Enschede and Nijmegen are open from 12:00-17:00. Alblasserdam is closed on Sunday.

What makes working at HORNBACH different?

You do not simply sell products. You guide customers through their complete project, whether it concerns a new bathroom, a garden renovation or a self-built cabinet. You think along, give advice and help customers start with the right materials. HORNBACH gives you time for good advice.

Application procedure

Apply

If the role appeals to you, submit your application. If there is a match, HORNBACH hopes to meet you personally.

First interview

The first meeting covers your work experience and motivation. You can ask questions about the role, colleagues or salary.

Second interview

Whether a second interview is needed depends on the role. It covers working at HORNBACH, the role's content, team composition, and your interests and ambitions.

Offer

After a successful interview, HORNBACH makes an offer. If you accept, it sends the contract and you agree on your precise start date.